We planned to retire back to dry land (again!) after 7 happy years cruising the waterways in our narrowboat. Sadly the pandemic hit just as we put our rented/renovated house on the market. With no sale any time soon, we decided to go ahead anyway. We approached an advisor, who recommended and arranged a bridging loan, charging a substantial upfront fee. We did not feel happy with this, and on a suggestion from someone, approached Heritage. Thank goodness we did! Will was a breath of fresh air, and after some negotiation (no upfront charge here) managed to secure us a short term mortgage fixed rate for 5 years. Given that I am over 70, that was surprising but very welcome. We re-let our property, and the rental income helps with the mortgage repayments. Will was really helpful keeping us regularly posted and helping with advice and guidance throughout. I thoroughly recommend Will and Heritage.

From start to finish my experience with Steve Drake of heritage mortgages was of the highest calibre. The level of professionalism and expertise combined with a friendly and calm approach really helped to take the stress out of the mortgage process. Our plans changed more than once along the way, but Steve was very understanding and his experience and depth of knowledge provided us with excellent information and confidence about the options available to us. Steve kept us up to date with the process and was always available via phone or email or WhatsApp. I would highly recommend this company to anybody that is applying for a mortgage.

From start to finish, Will was hands down super lovely! If your looking for a mortgage advisor then look no further. As a first time buyer I found it so confusing, Will explained everything to me and made sure I understood every part of the process. No question was ever to silly. He was always available anytime of day via WhatsApp which was great for me as I’m terrible at emails. This time last year I was declined a mortgage and now I’m a homeowner thanks to Will for making it happen! Even after the sale went through he was there for advice. Definitely recommend

Excellent service with a personal Touch! Being a first time buyer, the process can be overwhelming. Having Will as a continuous source of information and reassurance along the way was invaluable, not only in getting the mortgage, but the entire home ownership journey. Each mortgage product was fully explained; taking into consideration elements you would not be aware of as a first time buyer. What is really impressive is the after service ensuring the same level of support continues throughout the transaction. Overall the service level you get is a true advisor that you can trust to tailor to your personal needs.

Annabelle is AMAZING! After months of heartache and despair, she got us an official offer in under 24 hours!!! I couldn't recommend her highly enough she is a life saver!!!